What Reticle options in PrecisionLabs scopes? PrecisionLabs offers proprietary glass-etched reticles like the CLR long range reticle. Both first focal plane (FFP) and second focal plane (SFP) options are available. What is the difference between first focal plane (FFP) and second focal plane (SFP) reticles? In an FFP scope, the reticle scales with magnification, while in SFP the reticle stays the same size. FFP is ideal for ranging and holdovers. Can I get a custom reticle made for my scope? Custom reticles may be possible. Contact PrecisionLabs to discuss your specific requirements. What firearms are PrecisionLabs scopes compatible with? PrecisionLabs scopes are designed for compatibility with a wide range of rifle platforms used for hunting, competition, and tactical applications. Do your scopes come with lens covers and sunshades included? Accessories like flip-up lens covers, throw levers, and sunshades are included with many models. Mounting solutions are also available.

What is covered under the PrecisionLabs warranty? PrecisionLabs scopes are backed by a comprehensive warranty against defects in materials and workmanship. How long is the warranty period for your scopes? Warranty periods vary by product line, but are a minimum of 1 year. Some premium models may have extended 2 year coverage. What is your return policy if I'm not satisfied with my purchase? Returns are accepted within 60 days for products with issues. The original product must be returned. Remakes after 60 days may incur fees. How do I get my scope repaired or replaced under warranty? To initiate a warranty claim or return, contact PrecisionLabs technical support for instructions on how to proceed.

What shipping options are available and how much do they cost? PrecisionLabs offers multiple shipping options, including UPS 2nd Day Air and USPS Priority Mail. Costs vary based on service level. Do you ship internationally? We currently only ship within the United States. International shipping is not available. How can I track my order status? Once an order is placed, you will receive tracking information to monitor your shipment status. Allow 1-2 business days for processing. What payment methods do you accept? PrecisionLabs accepts major credit cards and PayPal for payment. Contact us for details on purchase orders.

How do I properly mount and zero my PrecisionLabs scope? Consult the included manual for instructions on mounting, zeroing, and maintaining your specific PrecisionLabs scope model. What are the recommended torque settings for your scope rings and bases? Recommended torque settings vary by base/ring design. General guidance is 15-18 in-lbs for rings and 30-40 in-lbs for bases. How do I maintain and clean my scope? Gently clean exterior lenses with a microfiber cloth. Use caution with solvents that could damage coatings. What should I do if I'm having issues with my scope's performance? If you experience any issues with scope performance or damage, contact our technical support team right away for troubleshooting.

When was PrecisionLabs Optics founded? PrecisionLabs Optics was founded in 2024 to build the ultimate precision scopes. Where are your scopes manufactured? Our scopes are designed in the USA and manufactured in Japan to exacting quality standards. What sets PrecisionLabs apart from other scope brands? PrecisionLabs is committed to building the most rugged, repeatable, and optically excellent scopes on the market for the most demanding users. How can I contact your customer support team? To reach PrecisionLabs, call us at (512) 961-8405, email info@lapaillasse.org, or use the contact form on our website.

Frequently Asked Questions

Product Information

What Reticle options in PrecisionLabs scopes?
- PrecisionLabs offers proprietary glass-etched reticles like the CLR long range reticle. Both first focal plane (FFP) and second focal plane (SFP) options are available.
What is the difference between first focal plane (FFP) and second focal plane (SFP) reticles?
- In an FFP scope, the reticle scales with magnification, while in SFP the reticle stays the same size. FFP is ideal for ranging and holdovers.
Can I get a custom reticle made for my scope?
- Custom reticles may be possible. Contact PrecisionLabs to discuss your specific requirements.
What firearms are PrecisionLabs scopes compatible with?
- PrecisionLabs scopes are designed for compatibility with a wide range of rifle platforms used for hunting, competition, and tactical applications.
Do your scopes come with lens covers and sunshades included?
- Accessories like flip-up lens covers, throw levers, and sunshades are included with many models. Mounting solutions are also available.

Warranty and Returns

What is covered under the PrecisionLabs warranty?
- PrecisionLabs scopes are backed by a comprehensive warranty against defects in materials and workmanship.
How long is the warranty period for your scopes?
- Warranty periods vary by product line, but are a minimum of 1 year. Some premium models may have extended 2 year coverage.
What is your return policy if I’m not satisfied with my purchase?
- Returns are accepted within 60 days for products with issues. The original product must be returned. Remakes after 60 days may incur fees.
How do I get my scope repaired or replaced under warranty?
- To initiate a warranty claim or return, contact PrecisionLabs technical support for instructions on how to proceed.

Shipping and Orders

What shipping options are available and how much do they cost?
- PrecisionLabs offers multiple shipping options, including UPS 2nd Day Air and USPS Priority Mail. Costs vary based on service level.
Do you ship internationally?
- We currently only ship within the United States. International shipping is not available.
How can I track my order status?
- Once an order is placed, you will receive tracking information to monitor your shipment status. Allow 1-2 business days for processing.
What payment methods do you accept?
- PrecisionLabs accepts major credit cards and PayPal for payment. Contact us for details on purchase orders.

Technical Support

How do I properly mount and zero my PrecisionLabs scope?
- Consult the included manual for instructions on mounting, zeroing, and maintaining your specific PrecisionLabs scope model.
What are the recommended torque settings for your scope rings and bases?
- Recommended torque settings vary by base/ring design. General guidance is 15-18 in-lbs for rings and 30-40 in-lbs for bases.
How do I maintain and clean my scope?
- Gently clean exterior lenses with a microfiber cloth. Use caution with solvents that could damage coatings.
What should I do if I’m having issues with my scope’s performance?
- If you experience any issues with scope performance or damage, contact our technical support team right away for troubleshooting.

Frequently Asked Questions

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